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About Our Warranty

Our goal, from the very beginning, has been to provide the residents of the Sanford-Pinehurst, NC area with affordable, high-quality, new construction homes.

Many aspiring homeowners believed that the only way to get into a new home was to limit themselves to predesigned floor plans and prefabricated components. Now with offices across North Carolina and South Carolina, we have continued with that goal and the belief of never sacrificing quality for one of the most important financial investments in our homeowner’s life. That’s why we are committed to offering the highest quality custom homes at the most affordable prices. Part of that commitment is the promise of a continued partnership even after you’ve moved in.

You’re Protected with ValueBuild Homes’ 10 Year Home Structural Warranty.

At ValueBuild Homes, we stand behind the quality and workmanship that goes into every one of our houses. We are so confident in our process, staff, and experience, that we offer every homebuyer a 10-Year third party backed structural warranty.

Comprehensive Protection

We back up all our work with a 10-Year, Insurance-Backed, New Construction Structural Warranty, but we also provide a 1-year Workmanship warranty and 2-year Mechanical warranty. This way, we are able to provide comprehensive protection on one of the most valuable investments you and your family are going to make.

Would you like to get more information about our Warranty Program? Send us a message and we’ll get back to you as soon as we’re able.

Submit a Warranty Request

We’re sorry to hear you’re having trouble. Our goal is for all of our homeowners to be completely satisfied with their new home. 

To submit your warranty service request, please email warranty@valuebuildhomes.com. Go ahead and give us a full description – the more info you can share the better. A member of our Customer Care team will be in touch with you shortly.