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Our Warranty

Built on Quality. Backed by Confidence.
At Value Build Homes, we’ve always challenged the idea that building a new home means settling for generic designs or compromising on quality. With locations across North Carolina and South Carolina, our mission remains the same: deliver high-quality custom homes at prices families can afford—without cutting corners.

Your home is one of the biggest investments you’ll ever make, and our commitment to you doesn’t end at closing. We stand behind every home we build with industry-leading warranty protection—because peace of mind matters.

Comprehensive Industry-Leading Third-Party Warranty Backing

We know that even in new construction, unexpected issues can arise. That’s why every Value Build home comes with:

2-Year Workmanship Warranty – Covers materials and craftsmanship to ensure your home is built to last.

2-Year Mechanical Warranty – Protects your plumbing, electrical, and HVAC systems.

10-Year Structural Warranty – Backed by a respected third-party provider for added confidence and long-term security.

With Value Build Homes, you’re not just getting a house—you’re gaining a trusted partner for years to come.

You're Protected with a 10-Year Third-Party Structural Warranty Provided Through ValueBuild Homes

At Value Build Homes, we take pride in the quality and craftsmanship of every home we build. That’s why we back each one with a 10-Year structural warranty, supported by a trusted third-party provider—because we believe in our process, our people, and the homes we create.


Submit a Warranty Claim

Frequently Asked Questions
We Have Answers

Our 10-year structural warranty covers major structural components of your home, including the foundation, framing, and load-bearing elements. It is backed by a respected third-party provider for added confidence and long-term security. 

If you need warranty service after moving into your new home, you can contact the Value Build Homes Warranty Department using any of the following methods:

  • Submit a warranty claim through your Homeowner Portal.
  • Call Front Line Warranty Service at (919) 300-4923.
  • Email warranty@valuebuildhomes.com.

Yes, many home warranties are transferable when a house is sold. Specific terms and conditions may apply, so it's important to review the warranty documentations for details.